Shipping Policy
1. Shipping Areas
We currently ship to all locations within India. International shipping is not available at this time but may be offered in the future.
2. Processing Time
- Orders are processed within 1-2 business days
- Custom orders may require 5-7 business days
- Orders placed on weekends or holidays are processed on the next business day
- You will receive a confirmation email once your order is shipped
3. Shipping Methods
Standard Delivery
5-7 business days
Available for all locations
Express Delivery
2-3 business days
Available in major cities
4. Shipping Charges
| Order Value | Standard Shipping | Express Shipping |
|---|---|---|
| Below ₹5,000 | ₹150 | ₹300 |
| ₹5,000 - ₹10,000 | ₹100 | ₹250 |
| Above ₹10,000 | FREE | ₹200 |
5. Packaging
- All jewelry is carefully packaged in protective materials
- High-value items are shipped in tamper-evident packaging
- Gift wrapping is available upon request
- Insurance is included for all shipments
6. Tracking
Once your order is shipped, you will receive:
- Shipping confirmation email with tracking number
- SMS updates on delivery status
- Real-time tracking through our website
- Delivery attempt notifications
7. Delivery
- Signature confirmation required for all deliveries
- Photo ID verification may be required
- Delivery attempts are made during business hours
- Items can be held at local pickup points if delivery fails
8. Special Handling
High-Value Items
- Additional security measures
- Mandatory signature confirmation
- Insurance coverage included
Custom Orders
- Extended processing time
- Quality inspection before shipping
- Special packaging
9. Shipping Restrictions
- PO Box addresses are not accepted
- Some remote areas may have extended delivery times
- Additional charges may apply for remote locations
- Delivery may be delayed during festivals or adverse weather
10. Contact for Shipping Issues
For any shipping-related queries, contact us:
- Email: jpjewellerss@gmail.com
- Phone: +91 98427 93340
- Address: 9, Eswaran Koil Street, Tiruppur, Tamil Nadu – 641604
- Track orders: Login to your account
Important: Delivery times may vary during peak seasons, festivals, or due to unforeseen circumstances. We will keep you informed of any delays.
Last updated: December 21, 2025